Peter Rundle stands at the forefront of the cleaning industry with over 25 years of comprehensive experience. His dedication to innovation and technology has significantly advanced the capabilities of industry professionals. Here’s why Peter’s insights are invaluable:

• Innovation and Technology: As the Managing Director of Frontline Support, Peter is celebrated for his commitment to integrating state-of-the-art technology, driving forward the industry’s capabilities.
• Specialized Expertise: With a focus on hard floor maintenance and deep cleaning processes, Peter’s proficiency is unmatched, earning him widespread recognition for his meticulous work.
• Industry Leadership: Serving as the Vice President of BSCAA National since 2022 and a member of the National Board since 2016, Peter’s influence extends through his active representation of BSCAA South Australia.
• Advancing Professional Standards: Peter’s extensive career and active leadership roles underscore his relentless pursuit of excellence within the industry.

Meet Gary Morrison: A Champion for Security Industry Excellence

Gary Morrison has led the Security Association of New Zealand with distinction for the past 8 years. His unwavering commitment to the industry has left a lasting impact. Here’s why you should pay attention:

• Advocacy at Scale: As the Chief Executive representing over 200 employers within the security sector, Gary proudly champions an industry that employs 30,000 workers nationwide. His advocacy extends beyond mere numbers; it’s about empowering individuals and ensuring their voices are heard.
• Rich Industry Experience: Gary’s journey includes serving as a General Manager for the country’s largest security business. He’s also been in the trenches, owning and operating his own security firm. This hands-on experience fuels his passion for industry best practices.
• Stakeholder Engagement: Gary wears the hat of an advocate, lobbying key stakeholders on behalf of NZSA members. Whether it’s policy discussions, regulatory changes, or safety protocols, he’s in the thick of it.
• Collaboration Matters: NZSA partners with the Building Service Contractors of New Zealand (BSCNZ), recognizing that industry issues often intersect. Gary’s collaborative spirit ensures that both sectors benefit from shared knowledge.

Feel free to share this blurb with your colleagues and conference attendees. Gary Morrison’s expertise is a beacon for anyone navigating the security landscape.

Meet Paul Pritchard: A Pioneer in Specialist Cleaning and Pest Management

For over three decades, Paul Pritchard has been at the forefront of the specialist cleaning and urban pest management sectors. His remarkable journey includes:

• Broad Industry Involvement: Paul’s influence spans various facets of the industry. From cleaning and restoration to remediation and pest control, he has left an indelible mark.
• Global Insights: Having received training overseas, Paul brings a worldview to his work. His exposure to international best practices enriches his approach.
• Standards Development: Paul actively contributes to industry standards. His participation in industry association committees ensures that practices evolve with the times.
• Credentials and Certifications:
  • Member of the NZ Institute of Hazardous Substance Professionals: Paul’s commitment to safety and compliance is unwavering.
  • Authorized WorkSafe Compliance Certifier for Hazardous Substances: He ensures adherence to critical safety protocols.
  • Approved Instructor for the Institute of Inspection, Cleaning & Restoration Certification (IICRC): Paul imparts knowledge to the next generation.
  • Former Board Member of Careerforce (now part of Te Pukenga): His strategic insights shaped workforce development.
• Qualification Delivery: Paul’s current role involves delivering internationally recognized IICRC qualifications in Textile Care and Flood Restoration. Additionally, he oversees NZQA-recognized qualifications in Urban Pest Management and Drug Remediation.

Join us as Paul Pritchard shares his wealth of knowledge and passion for excellence!

Discover Insights with Craig Young: A Visionary Tech Advocate

Craig Young has been at the helm of TUANZ (the Technology Users Association of New Zealand) since October 2014.  Here’s why you won’t want to miss his presentation:

• Passionate Advocate: Craig is deeply passionate about the digital technology and communications industry.  He believes in its power to improve business and personal lives across Aotearoa.
• User Centre Focus: As TUANZ’s CEO, His advocacy ensures that technology services the people it’s meant to benefit.
• Industry Insights: With over 20 years in the ICT sector, Craig brings a wealth of experience.  His tenure at Chorus and other telecom organisations adds practical depth to his perspectives.
• Technology Enthusiast: Craigs love of technology aligns with the ever-evolving tech landscape.  Expect forward-thinking ideas and glimpses into the future of tech in New Zealand.

Join us for a thought-provoking session led by Craig Young, exploring the digital frontier together.

With over 30 years of experience in employment law, Paul McBride is a seasoned legal professional who has navigated the complexities of workplace matters. As a trusted advisor, he has represented a diverse clientele, including corporates, Crown entities, unions, and individuals. Here’s what makes Paul stand out:

• Worked extensively as lawyer for cleaning industry since 1993 (and worked as a cleaner even before that).
• Holistic Approach: From hiring to firing, Paul covers the entire spectrum of employment issues. His expertise extends beyond mere legalities; he understands the human dynamics at play.
• Dispute Resolution Specialist: Paul places a particular emphasis on dispute resolution. Whether it’s negotiating settlements or representing clients in court, he’s adept at finding practical solutions.
• Expert in ACC work: Notably, Paul has acted for ACC (Accident Compensation Corporation) and for cleaning and other employers on work related ACC claims. His insights into this area are invaluable.
• Broad Legal Acumen: Beyond employment law, and ACC Paul’s practice extends into administrative and public law, civil litigation, and dispute resolution/ADR.

Don’t Miss His Latest Update! Paul will share his insights on recent developments in employment law. Expect practical advice, case studies, and actionable takeaways. Plus, there’s an exciting twist:

Interactive Q&A Session: Following Paul’s presentation, participants will have the chance to ask him “anything and everything” related to employment law. Got burning questions? This is your opportunity!

Jo Duggan, brings nearly 30 years of expertise to the industry:

• Broad industry Impact: With a rich background in property and construction, Jo’s insights are grounded in practical knowledge.
• Facilities Management Focus: As FMANZ’s CEO, she champions sustainable building practices driving growth and professionalism of the industry.
• Leadership and Technical Skills: Jo’s strong leadership skills and technical background shine through her roles as Director of Marketing & Partnership at the New Zealand Green Building Council, Director of Engagement at the Te Kāhui Whaihanga New Zealand Institute of Architects, including various roles in the building supply chain
• Relationship Builder: Jo thrives on forging strong connections with senior executives and key stake holders.
• Giving Back: Beyond her career, Jo has dedicated her time to organisations like Habitat for Humanity and the Red Cross.

Don’t miss the opportunity to learn from Jo’s wealth of knowledge and passion for excellence.

Attending a presentation by Philip Whitmore on cybersecurity will be beneficial for several reasons:

1. Expertise and Experience:
   • Philip is a Partner at KPMG New Zealand and leads their Cyber Security and Technology Risk practices.
   • With over 20 years of practical experience in IT security advisory, assurance, and risk management, he has extensive knowledge in areas like penetration testing, vulnerability assessment, and PCI DSS compliance.
   • His insights can provide valuable information on current threats and best practices.
2. Business Perspective:
   • Philip’s background in auditing, internal audit, and fraud allows him to understand business-related IT issues.
   • His presentation focus will be on how cybersecurity impacts organizations from a business perspective.
3. Digital Trust and Risk Management:
   • In an era where digital initiatives carry both risks and opportunities, Philip emphasizes the importance of managing risks effectively.
   • His talk will address how organizations can build and maintain digital trust while navigating cybersecurity challenges.
4. Global Influence and Recognition:
   • Philip has worked extensively in New Zealand, as well as throughout the wider Asia Pacific region, Americas, and Europe.
   • He sits on the boards and steering committees for a range of cybersecurity-related professional and industry bodies across the country.
   • Philip received the Cyber Security Person of the Year award in late 2023.

Overall, attending Philip Whitmore’s presentation will offer insights, practical solutions, and a deeper understanding of cybersecurity.

Bruce Couper: Unlocking Insights for Your Business

Discover the power of practical wisdom with Bruce Couper, New Zealand’s foremost authority on security-related matters. With a wealth of experience spanning three decades, Bruce’s journey—from Detective in the New Zealand Police to leading security companies across Australasia—sets the stage for invaluable insights.

Why attend Bruce’s presentation?

• Industry Leadership: As Chairman of ASIS New Zealand and the New Zealand Security Association, Bruce’s impact reverberates throughout the industry. His commitment is unwavering, and his influence enduring.
• Real-World Relevance: Bruce’s engaging and energetic style brings complex topics to life. From Personal Safety to Workplace Resilience, he delivers actionable advice that directly benefits New Zealand businesses.
• Diverse Perspectives: Explore a spectrum of security challenges, from Personal Safety and Conflict Management, Workplace Resilience, Retail Security Response and Behavioural Awareness. Bruce’s deep expertise ensures practical takeaways for every attendee.

Bruce Cooper’s insights are not to be missed!

Wade Wilson, with over 15 years of leadership across diverse sectors:

• Broad Industry Experience: Wade’s management expertise spans the UK, Australia, and New Zealand, influencing Finance, Operations, IT, and Project Management.
• Innovative Leadership: As General Manager of Systems & Technology at First Security, he’s a driving force for integrating technology into service industries, enhancing efficiency and customer experience.
• Collaborative Approach: Wade’s passion for continuous improvement fosters a culture of excellence in both team performance and service delivery.
• Technological Advancement: With a focus on overcoming the challenges of adopting new solutions, Wade has been instrumental in modernizing operations through innovative technology.
• Strategic Vision: His forward-thinking strategies have successfully navigated the complexities of technology implementation, and adoption of new solutions.

Join us to gain insights from Wade’s extensive experience and visionary leadership in technology and management.

Viv is a seasoned professional with nearly 35 years of experience across diverse sectors, as part of this important panel discussion.

• Trailblazer: Viv was a facilities manager even before the term gained popularity. As a founding member of the UK’s Association of Facilities Managers (now BIFM), she has been at the forefront of industry advancements.
• Analytical Expertise: Currently serving as the Key Account Manager for PAE’s national New Zealand Police contract, Viv is renowned for her analytical problem-solving skills. She excels in all aspects of operational facilities and asset management.
• Passionate Mentor: Viv’s commitment extends beyond her role. She actively fosters young talent, sponsoring and supporting team members to achieve A-grade passes in their Diplomas at Massey.
• Distinguished Fellow: Viv holds the title of Fellow at the Facilities Management Association of New Zealand, recognizing her outstanding contributions.
• Public Health Advocate: In addition to her professional achievements, Viv also holds a Post Graduate Diploma in Public Health.

Don’t miss this opportunity to hear from a true industry leader! Reserve your spot now and gain insights from Viv’s wealth of experience.

John brings over 30 years of facilities management industry expertise.

• Diverse Background: John’s career spans various outsourced supplier networks, including Serco Services, Knight Frank, DTZ, Transfield, UGL, Service Resources Limited, and BGIS.
• Independent Consultant: Currently, John serves as an independent consultant and Partner at PRISMA Facilities Management.
• Customer-Centric Approach: He emphasises collaboration, open communication, and customer-centric solutions.
• Maximising Performance: Operating in diverse environments, John delivers contract management outcomes that maximise performance within challenging commercial demands.

Don’t miss this opportunity to learn from a seasoned professional! Reserve your spot now and gain valuable insights from John’s wealth of experience.

Paul Bonini is the Regional Facilities & Operations Manager at Westpac Property Services.

• Global Journey: Paul’s journey began in the UK, where he worked with Serviced Office Providers in London and Birmingham. In 2007, he arrived in New Zealand, bringing his international expertise to the local scene.
• Westpac Experience: Since joining Westpac in 2012, Paul has been instrumental in various significant projects:

• • Canterbury Corporate Relocation: He navigated the relocation of Westpac’s corporate locations in Canterbury following the earthquakes.
  • The Terrace Building: Paul played a key role in the opening of The Terrace Building in Christchurch.
  • 1 Victoria Street Refit: This year, he spearheaded the new refit of 1 Victoria Street in Wellington.

• Certified Professional: Paul holds the CFMANZ certification, demonstrating his commitment to excellence in facilities management.

Don’t miss this opportunity to learn from Paul’s rich experience! Reserve your spot now and gain valuable insights.

Meet Mark Stevens: Passionate about science-based measurement of environmental impacts.

Mark has led the B2B Professional Hygiene business for Essity in New Zealand for over two decades. An industry veteran with a passion for innovation, sustainability and supporting New Zealand enterprises. Mark has led the way in promoting accurate portrayal of the impacts of products on the environment.

• With almost a quarter of a century’s experience in the washroom area and engaging with the cleaning industry, Mark values long term relationships that encourage true value.
• Sustainability leadership: An early advocate for the recognition of the true impacts of the total supply chain on the environment.
• An advocate for New Zealand manufacturing and recognition of the unique local value proposition.
• Past Director, Australasian Environmental Product Declaration Program, SCA Hygiene Australasia & PEPSCANZ.

Join Mark as he reviews Essity’s environmental journey and outlines the coming impacts of sustainable reporting for your business.

Petra Hakansson is not just the CEO and founder of Guardian Angel Safety; she’s a pioneer in the security industry, especially in the lone worker sector. With over 12 years of experience working with GPS technology and security, Petra has been at the forefront of developing and delivering solutions that safeguard thousands of workers across Australia and New Zealand. Here’s why Petra’s leadership is pivotal:

• GPS Technology and Security Expertise: Petra’s extensive background in GPS technology has been instrumental in creating innovative solutions for lone worker safety.
• Proven Track Record: Under Petra’s guidance, Guardian Angel Safety has delivered solutions that protect over 3000 workers, including those from Worksafe NZ and various councils in NZ.
• Passionate Advocate: Petra is dedicated to ensuring that safety solutions are not only fit for purpose but also supported by robust processes and training.
• Industry Thought Leader: As a regular presenter at Health and Safety events and a facilitator of technology workshops, Petra’s insights are highly sought after in the industry.

Neil Moselen stands at the forefront of the facilities management industry with over a decade of comprehensive experience. His dedication to operational excellence and innovation has significantly advanced the capabilities of industry professionals. Here’s why Neil’s insights are invaluable:

Operational Excellence: As the Chief Operating Officer of ISS New Zealand, Neil is celebrated for his commitment to driving operational efficiency and delivering exceptional results for clients.

Specialized Expertise: With a focus on key accounts, commercial operations, and performance management, Neil’s proficiency is unmatched, earning him widespread recognition for his strategic vision and hands-on approach.

Industry Leadership: Neil’s leadership has been pivotal in fostering strong client relationships and achieving significant milestones in integrated facilities management.

Advancing Professional Standards: Neil’s extensive career and active leadership roles underscore his relentless pursuit of excellence within the industry.

Dominic Drumm has been at the helm of Westferry Property Services Limited since its inception in 2007. His leadership has been pivotal in shaping the cleaning sector in Auckland and beyond. Here’s why his session is a must-attend:

• Advocacy at Scale: As a director and board member of the NZ Cleaning Co-op and BSCNZ, Dominic has been a vocal advocate for the cleaning industry, representing the interests of a sector that is integral to the nation’s infrastructure, especially during the challenging times of Covid19.

• Rich Industry Experience: Dominic’s career trajectory has taken him from banking and finance to the pharmaceutical industry, and finally to establishing a successful property services company. His diverse background enriches his approach to business and industry standards.

• Stakeholder Engagement: With a history of serving as National President and leading labour negotiations, Dominic is deeply involved in discussions that shape the future of the cleaning industry, from legislative challenges to economic pressures.

• Collaboration Matters: Recognizing the interconnected nature of service industries, Dominic’s work with the NZ Cleaning Co-op exemplifies the power of collective effort and shared goals, ensuring that the sector remains robust and responsive to change.

Don’t miss the opportunity to gain insights from Dominic Drumm, a visionary leader whose experience and dedication have driven innovation and excellence in property services.

Dr Nicole Bijlsma is a best selling author and founder of the Australian College of Environmental Studies; she’s a trailblazer in the field of building biology (healthy homes), especially concerning the health impacts of mould. With over 15 years of clinical experience, Nicole is considered an expert as a building biologist and researcher in the field of environmental health, and has been at the cutting edge of educating and implementing strategies that promote healthier indoor environments across Australia and internationally. Here’s why Nicole’s expertise is crucial:

• Multifaceted Expertise: Nicole’s diverse qualifications, including her PhD, honours degree in acupuncture, and diplomas in building biology and occupational health and safety, have been pivotal in her holistic approach to environmental health.
• Innovative Educator: Nicole founded the Building Biology (Healthy Home) movement in Australia and established the Australian College of Environmental Studies.
• Dedicated Researcher: Nicole’s PhD research at RMIT, focused on the impact of wireless technology on brain function and sleep, as well as the effects of environmental chemicals on health, underscores her commitment to evidence-based practices.
• Respected Voice: Regularly consulted by the media and a contributor to peer-reviewed journals, Nicole’s insights into electromagnetic fields, mould, and toxic chemicals are invaluable to both the public and professionals.
• Global Speaker: Nicole’s international lectures, spanning the USA, New Zealand, and Thailand, highlight her role as a thought leader in environmental health, sharing her knowledge on creating safer living spaces.

Nicole Bijlsma’s participation in our conference is set to enlighten and empower, as she shares her extensive research and practical solutions for tackling the challenges of mould in our living and working environments.

Sarel Bloem, CEO of PPCS, brings over three decades of extensive experience both in South Africa and New Zealand within the facility services sector. His career is marked by a strong commitment to innovation and sustainability, implementing eco-friendly solutions that enhance service quality and environmental guardianship. Sarel’s expertise spans across several industries including education, manufacturing, aviation to name a few and overall facility management, setting new benchmarks for industry standards. He has a proven track record of driving organisational growth, improving operational efficiencies, and leading large teams to success. His strategic vision and hands-on leadership have transformed PPCS into a leader in sustainable facility management.

Sarel will discuss the critical issue of time theft, offering in-depth insights on how to identify, manage, and prevent it within organisations. He will draw from his extensive experience to provide practical strategies and solutions to mitigate time theft, ensuring better productivity and efficiency.

Michelle Miles is a prominent leader in the cleaning and hygiene industry, with a career that reflects over two decades of dedication and innovation. Her strategic vision has been pivotal in navigating Diversey through the evolving challenges of the market. Here’s why Michelle’s leadership is invaluable:

• Strategic Vision and Innovation: As Country Manager for Diversey New Zealand and Australia, Michelle is acclaimed for her strategic foresight and innovative approach, particularly in overcoming supply chain challenges and integrating sustainable practices into the industry.
• Specialized Expertise: Michelle’s expertise in infection prevention and her ability to adapt to market needs have solidified her reputation as a leader who is not only responsive but also proactive in addressing the demands of the industry.
• Industry Leadership: With a keen focus on customer-centric solutions, Michelle has guided Diversey through significant milestones, including the expansion of local

Kari Scrimshaw is a visionary leader in the vocational education sector, with a career marked by significant contributions to workforce development. Her dedication to fostering inclusive and sustainable growth is evident in her transformative initiatives. Here’s why Kari’s perspectives are invaluable:

• Inclusive Leadership: As CEO of Ringa Hora, Kari is celebrated for her inclusive approach to leadership. She champions diversity and believes in the power of education to bridge gaps in the workforce.

• Strategic Vision: Kari’s strategic foresight has been instrumental in shaping the future of vocational education. Her initiatives ensure that training aligns with industry needs and global trends.

• Advocacy for Change: Kari is a staunch advocate for change, pushing the boundaries of traditional education to meet the challenges of the modern workplace.

• Empowering Communities: With a firm belief in the potential of every individual, Kari works tirelessly to empower communities through education, driving social and economic development.

Join Kari as she shares transformative strategies and forward-thinking insights that redefine vocational education and workforce development.

Adam Young is a seasoned professional in the healthcare sector, bringing over two decades of expertise to the forefront. His unwavering commitment to patient safety and infection prevention has transformed the landscape of healthcare hygiene. Here’s why Adam’s insights are indispensable:

• Patient Safety and Hygiene Excellence: As Healthcare Manager at Diversey, Adam is renowned for his relentless pursuit of excellence in infection control. His focus on evidence-based practices ensures that healthcare facilities maintain the highest standards of hygiene.

• Specialized Expertise: Adam’s deep understanding of healthcare-associated infections, antimicrobial stewardship, and environmental hygiene protocols has positioned him as a trusted advisor to healthcare professionals across the region.

• Industry Leadership: Adam’s leadership extends beyond Diversey, as he actively collaborates with healthcare organizations, regulatory bodies, and industry associations. His contributions to advancing healthcare hygiene standards are commendable.

• Driving Innovation: With a passion for innovation, Adam champions the adoption of cutting-edge technologies and best practices, empowering healthcare facilities to safeguard patients and staff.

Join Adam as he shares practical strategies and evidence-based insights that elevate healthcare hygiene to new heights.

Kal has been a Key Account Manager in the Ministry of Social Development’s Industry Partnerships division for over a decade. His work is at the forefront of creating meaningful connections between the labour market’s needs and the incredible potential of New Zealand’s job seeker clients. Whether it’s navigating the complexities of nationwide contracts or tailoring training programmes to fit regional needs, the focus is always on finding the best outcomes for job seekers, it’s about real people and real futures.

Uncovering the ways Industry Partnerships are designing initiatives for partnering that help businesses at scale.

Don’t miss the opportunity to hear from a senior leader within the Ministry of Social Development’s Industry Partnerships Team at the upcoming employers’ conference. This presentation is a chance to gain first-hand insights into MSD’s digital suite of online initiatives for partnering that help businesses at scale.

Here’s why attending this presentation is essential for employers:

• The Future Work Force: Learn about the design of digital services for all New Zealander’s and the opportunities for social procurement.
• Expertise and Experience: Hear about the Ministry’s engagement at industry and association level and their reach into communities across NZ through Community Employment Programmes.
• Networking Opportunity: Engage with key figures in social development and build valuable connections that could influence your business strategies.
• Actionable Takeaways: Receive practical advice on implementing social development initiatives within your workplace, enhancing your company’s social responsibility profile.

This session is not just about listening; it’s an interactive platform where you can bring your questions and discuss real-world applications. Ensure your business stays ahead by understanding the social factors that shape the employment landscape.

Seonaid Clifton is an esteemed APAC Head of Professional Services at TEAM Software, renowned for her innovative leadership and commitment to advancing workforce management solutions.

• Innovative Solutions: At TEAM Software, Seonaid spearheads the development of cutting-edge solutions that address the complex challenges faced by contractors managing distributed workforces.
• Market Expertise: With a deep understanding of the cleaning and security industries, Seonaid offers critical insights that drive the evolution of financial, operations, and workforce management software.
• Customer-Centric Approach: Seonaid’s dedication to customer success shines through her focus on delivering solutions that not only meet but exceed customer expectations in terms of efficiency and growth potential.
• Strategic Vision: Embracing a forward-thinking mindset, Seonaid leads her team with a strategic vision, integrating the latest technologies and methodologies to revolutionise professional services.

After twenty years’ in a range of senior marketing roles James is now an ACC media spokesperson and is at the helm of ACC’s ‘Have a hmmm’ behaviour change campaign.

A few of James’ career highlights include:

• marketing manager for Trade Me
• launching and managing NZ Police’s Better Work Stories campaign
• establishing and growing NZ Police’s social media presence to over a million followers
• motivating New Zealanders to better support at-risk children and young people.

Chris Squire is a distinguished Senior Account Manager at SEEK, having worked in the sales team for nearly 23 years, Chris is well versed in helping hirers attract and find the right candidates.

Known for his strategic acumen and dedication to fostering meaningful connections in the employment sector,  Chris’ expertise in helping employers attract the right talent is unparalleled.

Here’s why Chris’s guidance is essential:

• Strategic Partnership: At SEEK, Chris excels in supporting organisations throughout the hiring process to find the right people and make the best matches.
• Industry Insight: With a keen understanding of the job market and supported by SEEK’s unique and comprehensive data, Chris provides invaluable insights that help organisations make the right decisions.
• Client Success: Chris’s commitment to client success is evident in his ability to provide tailored solutions that meet the unique needs of each employer.
• Innovative Approach: Backed by SEEK’s tech-driven innovation and expertise, Chris employs the tools to lead, streamline and demystify the process for hirers and candidates alike.

Join Chris as he shares his wealth of knowledge and experience, providing you with the strategies and insights needed to navigate the ever-evolving landscape of employment.

Natasha Clarke is the Southern Manager of Gallagher’s Financial and Professional Risks division.  With over 30 years commercial and corporate insurance broking and underwriting experience, Natasha has an in-depth understanding of the real life impact of cybercrime on a business.  In this presentation Natasha will discuss the key benefits of cyber insurance, and how insurers respond to help clients both before and after a cyber-event. She will also give a market overview and discuss minimum requirements to obtain policy coverage.

Mike is an esteemed figure at ReadyTech, a company at the forefront of workforce management and educational technology. With a wealth of experience in navigating the complexities of the modern workplace, Mike brings a unique perspective on the intersection of technology, productivity, and employee engagement. His insights into time theft are grounded in a deep understanding of both the challenges and innovative solutions that can transform the workplace for the better.

Reasons to come and hear what Mike has to say:

1. Expertise: Mike’s extensive background in workforce solutions positions him as a leading authority on time theft and its impact on businesses.
2. Innovation: Learn about cutting-edge strategies and technological solutions that address time theft effectively.
3. Practical Solutions: Gain actionable insights that can be implemented in your own organization to mitigate the risks associated with time theft.
4. Networking: The event presents an excellent opportunity to connect with industry leaders and professionals who are tackling similar challenges.

Don’t miss the chance to hear from a leader who is shaping the future of work and driving meaningful change in the industry.

With over 29 years of progressive experience in restoration and specialist remediation services, Scott McFadzen stands as a leading figure in the industry.

Scott is a voting member on the IICRC S500, S700, and S540 Standard Consensus Bodies and serves on the IICRC International Committee and BMI CPD. He is also a Registered Third-Party Evaluator with the International Dry Standard Organization and an ISSA Oceania Advisory Council member.

Coach8: In 2018, Scott developed Coach8, an IICRC-approved training facility offering both private and online classes. The Coach8 ASD facility was awarded 1st place in the ISSA Excellence Awards in Innovation Service & Technology in 2024.

Consulting and Leadership: Scott regularly consults with restoration companies, loss adjusters, claims staff, and insurance companies. He focuses on ensuring the correct policies, programs, and standards are used, and implements new ideas when practical. Scott has been an industry spokesman at numerous national events and served as the National President of SCRIA from 2016 to 2018.

Why Attend: Attendees will benefit from Scott’s extensive knowledge and unique approach to developing restoration procedures. His sessions are invaluable for anyone looking to enhance their understanding of restoration techniques, industry standards, and innovative practices. Scott’s ability to translate complex concepts into practical advice makes his presentations a must-attend for professionals seeking to stay ahead in the field.