2024 SPEAKERS

PETER RUNDLE

PETER RUNDLE

Managing Director, Frontline Support & BSC Australia Vice President

Peter Rundle stands at the forefront of the cleaning industry with over 25 years of comprehensive experience. His dedication to innovation and technology has significantly advanced the capabilities of industry professionals. Here’s why Peter’s insights are invaluable:

 

  • Innovation and Technology: As the Managing Director of Frontline Support, Peter is celebrated for his commitment to integrating state-of-the-art technology, driving forward the industry’s capabilities.
  • Specialized Expertise: With a focus on hard floor maintenance and deep cleaning processes, Peter’s proficiency is unmatched, earning him widespread recognition for his meticulous work.
  • Industry Leadership: Serving as the Vice President of BSCAA National since 2022 and a member of the National Board since 2016, Peter’s influence extends through his active representation of BSCAA South Australia.
  • Advancing Professional Standards: Peter’s extensive career and active leadership roles underscore his relentless pursuit of excellence within the industry.
Gary Morrison

Gary Morrison

CEO, Security Association of New Zealand (SANZ)

Meet Gary Morrison: A Champion for Security Industry Excellence

Gary Morrison has led the Security Association of New Zealand with distinction for the past 8 years. His unwavering commitment to the industry has left a lasting impact. Here’s why you should pay attention:

  1. Advocacy at Scale: As the Chief Executive representing over 200 employers within the security sector, Gary proudly champions an industry that employs 30,000 workers nationwide. His advocacy extends beyond mere numbers; it’s about empowering individuals and ensuring their voices are heard.
  2. Rich Industry Experience: Gary’s journey includes serving as a General Manager for the country’s largest security business. He’s also been in the trenches, owning and operating his own security firm. This hands-on experience fuels his passion for industry best practices.
  3. Stakeholder Engagement: Gary wears the hat of an advocate, lobbying key stakeholders on behalf of SANZ members. Whether it’s policy discussions, regulatory changes, or safety protocols, he’s in the thick of it.
  4. Collaboration Matters: SANZ partners with the Building Service Contractors of New Zealand (BSCNZ), recognizing that industry issues often intersect. Gary’s collaborative spirit ensures that both sectors benefit from shared knowledge.

Feel free to share this blurb with your colleagues and conference attendees. Gary Morrison’s expertise is a beacon for anyone navigating the security landscape.

Paul Pritchard

Paul Pritchard

Training Manager and Lead Tutor, CSL Ascend Training (a division of Cleaning Systems)

Meet Paul Pritchard: A Pioneer in Specialist Cleaning and Pest Management

For over three decades, Paul Pritchard has been at the forefront of the specialist cleaning and urban pest management sectors. His remarkable journey includes:

  1. Broad Industry Involvement: Paul’s influence spans various facets of the industry. From cleaning and restoration to remediation and pest control, he has left an indelible mark.
  2. Global Insights: Having received training overseas, Paul brings a worldview to his work. His exposure to international best practices enriches his approach.
  3. Standards Development: Paul actively contributes to industry standards. His participation in industry association committees ensures that practices evolve with the times.
  4. Credentials and Certifications:
    • Member of the NZ Institute of Hazardous Substance Professionals: Paul’s commitment to safety and compliance is unwavering.
    • Authorized WorkSafe Compliance Certifier for Hazardous Substances: He ensures adherence to critical safety protocols.
    • Approved Instructor for the Institute of Inspection, Cleaning & Restoration Certification (IICRC): Paul imparts knowledge to the next generation.
    • Former Board Member of Careerforce (now part of Te Pukenga): His strategic insights shaped workforce development.
  5. Qualification Delivery: Paul’s current role involves delivering internationally recognized IICRC qualifications in Textile Care and Flood Restoration. Additionally, he oversees NZQA-recognized qualifications in Urban Pest Management and Drug Remediation.

Join us as Paul Pritchard shares his wealth of knowledge and passion for excellence!

Craig Young

Craig Young

Chief Executive Office, TUANZ

Discover Insights with Craig Young: A Visionary Tech Advocate

Craig Young has been at the helm of TUANZ (the Technology Users Association of New Zealand) since October 2014.  Here’s why you won’t want to miss his presentation:

  1.  Passionate Advocate: Craig is deeply passionate about the digital technology and communications industry.  He believes in its power to improve business and personal lives across Aotearoa.
  2.  User Centre Focus: As TUANZ’s CEO, His advocacy ensures that technology services the people it’s meant to benefit.
  3.  Industry Insights: With over 20 years in the ICT sector, Craig brings a wealth of experience.  His tenure at Chorus and other telecom organisations adds practical depth to his perspectives.
  4.  Technology Enthusiast: Craigs love of technology aligns with the ever-evolving tech landscape.  Expect forward-thinking ideas and glimpses into the future of tech in New Zealand.
Join us for a thought-provoking session led by Craig Young, exploring the digital frontier together.

Paul McBride

Paul McBride

Partner at McBride Davenport James Solicitors

With over 30 years of experience in employment law, Paul McBride is a seasoned legal professional who has navigated the complexities of workplace matters. As a trusted advisor, he has represented a diverse clientele, including corporates, Crown entities, unions, and individuals. Here’s what makes Paul stand out:

  • Worked extensively as lawyer for cleaning industry since 1993 (and worked as a cleaner even before that).
  • Holistic Approach: From hiring to firing, Paul covers the entire spectrum of employment issues. His expertise extends beyond mere legalities; he understands the human dynamics at play.
  • Dispute Resolution Specialist: Paul places a particular emphasis on dispute resolution. Whether it’s negotiating settlements or representing clients in court, he’s adept at finding practical solutions.
  • Expert in ACC work: Notably, Paul has acted for ACC (Accident Compensation Corporation) and for cleaning and other employers on work related ACC claims. His insights into this area are invaluable.
  • Broad Legal Acumen: Beyond employment law, and ACC Paul’s practice extends into administrative and public lawcivil litigation, and dispute resolution/ADR.

Don’t Miss His Latest Update! Paul will share his insights on recent developments in employment law. Expect practical advice, case studies, and actionable takeaways. Plus, there’s an exciting twist:

Interactive Q&A Session: Following Paul’s presentation, participants will have the chance to ask him “anything and everything” related to employment law. Got burning questions? This is your opportunity!

Jo Duggan

Jo Duggan

CEO, Facilities Management Association of New Zealand (FMANZ)

Jo Duggan, brings nearly 30 years of expertise to the industry:

  1. Broad industry Impact: With a rich background in property and construction, Jo’s insights are grounded in practical knowledge.
  2. Facilities Management Focus: As FMANZ’s CEO, she champions sustainable building practices driving growth and professionalism of the industry.
  3. Leadership and Technical Skills: Jo’s strong leadership skills and technical background shine through her roles as Director of Marketing & Partnership at the New Zealand Green Building Council, Director of Engagement at the Te Kāhui Whaihanga New Zealand Institute of Architects, including various roles in the building supply chain
  4. Relationship Builder: Jo thrives on forging strong connections with senior executives and key stake holders.
  5. Giving Back: Beyond her career, Jo has dedicated her time to organisations like Habitat for Humanity and the Red Cross.

Don’t miss the opportunity to learn from Jo’s wealth of knowledge and passion for excellence.

Philip Whitmore

Philip Whitmore

Partner - KPMG Cyber

Attending a presentation by Philip Whitmore on cybersecurity will be beneficial for several reasons:

  1. Expertise and Experience:
    • Philip is a Partner at KPMG New Zealand and leads their Cyber Security and Technology Risk practices.
    • With over 20 years of practical experience in IT security advisory, assurance, and risk management, he has extensive knowledge in areas like penetration testing, vulnerability assessment, and PCI DSS compliance.
    • His insights can provide valuable information on current threats and best practices.
  2. Business Perspective:
    • Philip’s background in auditing, internal audit, and fraud allows him to understand business-related IT issues.
    • His presentation focus will be on how cybersecurity impacts organizations from a business perspective.
  3. Digital Trust and Risk Management:
    • In an era where digital initiatives carry both risks and opportunities, Philip emphasizes the importance of managing risks effectively.
    • His talk will address how organizations can build and maintain digital trust while navigating cybersecurity challenges.
  4. Global Influence and Recognition:
    • Philip has worked extensively in New Zealand, as well as throughout the wider Asia Pacific region, Americas, and Europe.
    • He sits on the boards and steering committees for a range of cybersecurity-related professional and industry bodies across the country.
    • Philip received the Cyber Security Person of the Year award in late 2023.

Overall, attending Philip Whitmore’s presentation will offer insights, practical solutions, and a deeper understanding of cybersecurity.

Bruce Couper

Bruce Couper

General Manager - RISQ

Bruce Couper: Unlocking Insights for Your Business

Discover the power of practical wisdom with Bruce Couper, New Zealand’s foremost authority on security-related matters. With a wealth of experience spanning three decades, Bruce’s journey—from Detective in the New Zealand Police to leading security companies across Australasia—sets the stage for invaluable insights.

Why attend Bruce’s presentation?

1. Industry Leadership: As Chairman of ASIS New Zealand and the New Zealand Security Association, Bruce’s impact reverberates throughout the industry. His commitment is unwavering, and his influence enduring.

2. Real-World Relevance: Bruce’s engaging and energetic style brings complex topics to life. From Personal Safety to Workplace Resilience, he delivers actionable advice that directly benefits New Zealand businesses.

3. Diverse Perspectives: Explore a spectrum of security challenges, from Personal Safety and Conflict Management, Workplace Resilience, Retail Security Response and Behavioural Awareness. Bruce’s deep expertise ensures practical takeaways for every attendee.

Bruce Cooper’s insights are not to be missed!

Wade Wilson

Wade Wilson

GM of Systems & Technology - First Security

Wade Wilson, with over 15 years of leadership across diverse sectors:

  • Broad Industry Experience: Wade’s management expertise spans the UK, Australia, and New Zealand, influencing Finance, Operations, IT, and Project Management.
  • Innovative Leadership: As General Manager of Systems & Technology at First Security, he’s a driving force for integrating technology into service industries, enhancing efficiency and customer experience.
  • Collaborative Approach: Wade’s passion for continuous improvement fosters a culture of excellence in both team performance and service delivery.
  • Technological Advancement: With a focus on overcoming the challenges of adopting new solutions, Wade has been instrumental in modernizing operations through innovative technology.
  • Strategic Vision: His forward-thinking strategies have successfully navigated the complexities of technology implementation, and adoption of new solutions.

Join us to gain insights from Wade’s extensive experience and visionary leadership in technology and management.

Viv Hardie

Viv Hardie

Consultant

Viv is a seasoned professional with nearly 35 years of experience across diverse sectors, as part of this important panel discussion.

  • Trailblazer: Viv was a facilities manager even before the term gained popularity. As a founding member of the UK’s Association of Facilities Managers (now BIFM), she has been at the forefront of industry advancements.
  • Analytical Expertise: Currently serving as the Key Account Manager for PAE’s national New Zealand Police contract, Viv is renowned for her analytical problem-solving skills. She excels in all aspects of operational facilities and asset management.
  • Passionate Mentor: Viv’s commitment extends beyond her role. She actively fosters young talent, sponsoring and supporting team members to achieve A-grade passes in their Diplomas at Massey.
  • Distinguished Fellow: Viv holds the title of Fellow at the Facilities Management Association of New Zealand, recognizing her outstanding contributions.
  • Public Health Advocate: In addition to her professional achievements, Viv also holds a Post Graduate Diploma in Public Health.

Don’t miss this opportunity to hear from a true industry leader! Reserve your spot now and gain insights from Viv’s wealth of experience.

John Braithwaite

John Braithwaite

Independent Consultant and Partner - PRISMA

John brings over 30 years of facilities management industry expertise.

  • Diverse Background: John’s career spans various outsourced supplier networks, including Serco Services, Knight Frank, DTZ, Transfield, UGL, Service Resources Limited, and BGIS.
  • Independent Consultant: Currently, John serves as an independent consultant and Partner at PRISMA Facilities Management.
  • Customer-Centric Approach: He emphasises collaboration, open communication, and customer-centric solutions.
  • Maximising Performance: Operating in diverse environments, John delivers contract management outcomes that maximise performance within challenging commercial demands.

Don’t miss this opportunity to learn from a seasoned professional! Reserve your spot now and gain valuable insights from John’s wealth of experience.

Paul Bonini

Paul Bonini

Regional Facilities and Operations Manager - Westpac NZ

Paul Bonini is the Regional Facilities & Operations Manager at Westpac Property Services.

  • Global Journey: Paul’s journey began in the UK, where he worked with Serviced Office Providers in London and Birmingham. In 2007, he arrived in New Zealand, bringing his international expertise to the local scene.
  • Westpac Experience: Since joining Westpac in 2012, Paul has been instrumental in various significant projects:
    • Canterbury Corporate Relocation: He navigated the relocation of Westpac’s corporate locations in Canterbury following the earthquakes.
    • The Terrace Building: Paul played a key role in the opening of The Terrace Building in Christchurch.
    • 1 Victoria Street Refit: This year, he spearheaded the new refit of 1 Victoria Street in Wellington.
  • Certified Professional: Paul holds the CFMANZ certification, demonstrating his commitment to excellence in facilities management.

Don’t miss this opportunity to learn from Paul’s rich experience! Reserve your spot now and gain valuable insights.

Mark Stevens

Mark Stevens

General Manager – B2B Sales – New Zealand, Essity Australasia

Meet Mark Stevens: Passionate about science-based measurement of environmental impacts.

Mark has led the B2B Professional Hygiene business for Essity in New Zealand for over two decades. An industry veteran with a passion for innovation, sustainability and supporting New Zealand enterprises. Mark has led the way in promoting accurate portrayal of the impacts of products on the environment.

  • With almost a quarter of a century’s experience in the washroom area and engaging with the cleaning industry, Mark values long term relationships that encourage true value.
  • Sustainability leadership: An early advocate for the recognition of the true impacts of the total supply chain on the environment.
  • An advocate for New Zealand manufacturing and recognition of the unique local value proposition.
  • Past Director, Australasian Environmental Product Declaration Program, SCA Hygiene Australasia & PEPSCANZ.

Join Mark as he reviews Essity’s environmental journey and outlines the coming impacts of sustainable reporting for your business.

PETRA HAKANSSON

PETRA HAKANSSON

CEO & Founder, Guardian Angel Safety

Petra Hakansson is not just the CEO and founder of Guardian Angel Safety; she’s a pioneer in the security industry, especially in the lone worker sector. With over 12 years of experience working with GPS technology and security, Petra has been at the forefront of developing and delivering solutions that safeguard thousands of workers across Australia and New Zealand. Here’s why Petra’s leadership is pivotal:

 

  • GPS Technology and Security Expertise: Petra’s extensive background in GPS technology has been instrumental in creating innovative solutions for lone worker safety.
  • Proven Track Record: Under Petra’s guidance, Guardian Angel Safety has delivered solutions that protect over 3000 workers, including those from Worksafe NZ and various councils in NZ.
  • Passionate Advocate: Petra is dedicated to ensuring that safety solutions are not only fit for purpose but also supported by robust processes and training.
  • Industry Thought Leader: As a regular presenter at Health and Safety events and a facilitator of technology workshops, Petra’s insights are highly sought after in the industry.
NIKKI FROST

NIKKI FROST

Business Performance Manager, ISS New Zealand

Nikki Frost has been instrumental in enhancing the operational performance at ISS New Zealand. Her role as Business Performance Manager is pivotal in ensuring top-tier service delivery. Here’s why Nikki’s expertise is noteworthy:

 

  • Operational Excellence: Nikki’s leadership in business performance management has been key to maintaining high standards of service delivery across ISS New Zealand.  Managing non-clinical essential services contracts for one of our regional DHB’s.  This has seen her gain extensive knowledge around expectations and necessary standards of cleaning in the Healthcare environment.
  • Dedicated Professional: With a keen eye for detail and a commitment to excellence, Nikki has contributed significantly to the success of ISS’s operations.
  • Strategic Approach: Her strategic approach to performance management ensures that ISS New Zealand consistently meets and exceeds client expectations.

Interested in attending?