Award winning Senior Leader with a proven track record across business transformation, project management, In & Outbound lead and sales modelling, CRM and Customer Experience / Customer Service & Cross Functional Project Management. Kaz will present on the latest consumer sentiment and how this impacts New Zealand business. When you think about what COVID has taught us. this presentation will delve into the latest research around the impact that poor IAQ is having in New Zealand. Kaz will present on the key levers to improve IAQ – natural ventilation and air purification at your place of business.